Legal
Privacy Policy
Last updated: March 26, 2026
1. Information We Collect
We collect information in the following ways:
Information you provide
- Account registration — email address, name, and password when you create an account
- Provider listings — practice name, address, pricing, services, and contact information submitted by healthcare providers
- Contact forms — name, email, and message content when you contact us
- Saved searches and favorites — clinics you save or bookmark
Information collected automatically
- Usage data — pages visited, search queries, clicks, and time on site
- Device information — browser type, operating system, screen size
- Location data — approximate location based on IP address (used to show nearby clinics)
2. How We Use Your Information
- To provide and improve the DPCPassport directory service
- To personalize search results based on your location
- To communicate with you about your account or inquiries
- To send provider leads to clinics you've expressed interest in (with your consent)
- To analyze usage patterns and improve the platform
3. Information Sharing
We do not sell your personal information. We may share information in these limited cases:
- With providers — when you request a consultation, submit a lead, or express interest in a clinic, we share your contact information with that provider
- Service providers — we use third-party services for hosting (AWS), analytics, and email delivery. These providers process data on our behalf under contractual protections
- Legal requirements — when required by law, regulation, or legal process
4. Data Security
We implement industry-standard security measures including encrypted connections (HTTPS), secure authentication, and access controls. However, no system is completely secure, and we cannot guarantee the absolute security of your data.
5. Cookies and Tracking
We use essential cookies for authentication and site functionality. We may use analytics tools to understand how users interact with the platform. You can control cookie settings through your browser preferences.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your account and associated data
- Opt out of marketing communications
- Request a copy of your data in a portable format
7. Data Retention
We retain account data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law. Anonymized analytics data may be retained indefinitely.
8. Children's Privacy
DPCPassport is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify registered users of material changes via email. The date of the last update is shown at the top of this page.
10. Contact
Privacy questions or data requests? Contact us at privacy@dpcpassport.com.